The American Society of Travel Agents (ASTA) recently asked its members to report some of the strangest requests they had received. The agents reported many unusual stories, starting with the extremely detailed questions, continuing through the impossible to satisfy, and ending with the outright illegal.
Extremely detailed inquiries about arrangements are common. Some clients ask for such specific information that answers can only come from the actual providers. For example, one traveler announced “I need 12 extra pillows in my hotel room.” [Read more…]